Originally Posted by
meisterau
From what I understand, most of the hotels are privately owned (I think the JWs are owned by Marriott). It is a business and they don't tell a hotel to waste money by keeping rooms open and staff available that they don't need). Most hotels do send housekeeping home after a certain time - keeping some for turn down, etc with managers doing some of the jobs thereafter.
They try to do the 4 pm. If they can't, they usually explain it. BUT, you often have to "go above" the lowly desk clerk to the manager on duty.
Marriott owns less than 10 hotels at a time typically but manages hundreds and then you have the franchises which include JW (only brand not franchised is Ritz-Carlton)...the family trust owns more hotels than the company but yes again good business....the management companies (marriott and franchises alike) operate the business to meet MI's brand standards and yes the asset managers for the owners push for as much profit as possible (that's their job) but again the brand standard doesnt say 4pm late check out, it's not required by MI at any hotel