Originally Posted by
FlyerInCmh
I had two Chase checking accounts that I closed last week. Yesterday, I went to a branch and opened a new one. The banker said I was eligible to get the 25K bonus. However, I didn't get any printed confirmation. He gave me back the coupon and said that the coupon number was the tracking number, which is certainly not like what is discussed here and I read only after I came home from the bank. He asked for my OnePass number twice because the computer asked him to enter it in two different places. He verbally confirmed that everything was good. Without printed confirmations, should I be worried? Is there any other way to confirm that I was indeed enrolled in the promotion?
Your banker did not know what he was doing. There are SPECIFIC places to input the coupon code - one for the opening the account, one for the debit card transaction related bonus. When we opened our business accounts, the banker forgot to print the 2nd tracking number page related to the debit card. I had reminded her to go back a few screens in the system to hunt for it and she found it. They dont need the physical coupons but they do need the code to input in the system. And NO, the tracking number is NOT the coupon code at all.
This thread has the COLLECTIVE information from posters around the country on this deal and such information has been proven far more accurate than some from clueless bankers. If you search this thread you would find at least one case or may be even two, that the banker(s) screwed up the account open process and the poster(s) did not get their bonuses long passed the normal period. They had to call the 1-800 number (posted again by a kind soul just now) to sort things out.