FlyerTalk Forums - View Single Post - Rebooking and travel advice due to disruption at LHR and LGW
Old Dec 20, 2010 | 7:32 am
  #45  
Petrus
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Originally Posted by henkybaby
Once your flight is officially cancelled (and no sooner!!) they are obliged to offer you rebooking on a different carrier. Your flight needs to be officially cancelled though.
Incorrect. EU Reg 264 is quite clear on that if you are delayed by 5 hours or more, the carrier must re-route you, even on alternate carriers and to other airports serving the same city, and pay for any extra transportation.


Article 6: Delay
Article 8: Right to reimbursement or re-routing.


Originally Posted by Jimbob247
Looks like many of the LHR-NYC flights tomorrow are now cancelled.
Where did you see this? That would affect me directly since I'm on the 112 tomorrow.
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