Originally Posted by
bocastephen
I suspect this because of stickers I saw in the overheads over the exit rows and an employee poster's discovery they can give free DTV to a specific seat.
The labels overhead simply match what UA does and help the FAs enforce the "no, you cannot just sit there for free" bit. And my read of the free DTV was that it only worked with the CC so it isn't that the FAs can give it for free but that Chase has figured out how to ignore the charge when it comes through.
Originally Posted by
bocastephen
Sorry to say, but loyalty needs to come first. Yes, there are examples out there of folks at every tier who only fly the cheapest tickets, but they are a minority, as are the folks who only fly full fare or paid F. The majority of Elites are in the middle, flying a mix of fares which add up to a significantly higher average revenue contribution than 99% of the Kettles.
The majority of elites might be in the middle (though I'm not completely convinced) but the majority of passengers are buying the cheapest tickets IMO. And there are a lot more customers than elites.