FlyerTalk Forums - View Single Post - Questions for official LH lurker, LHconnect (LHrelate v2.0)

Dec 9, 2010, 7:22 pm

#41

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Join Date: Jun 2002

Location: BCT. Formerly known as attorney28

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Quote:

Originally Posted by LHconnect

To finally lay this issue to rest we have receive written confirmation from United regarding SWU sponsorship. On UA domestically the member has to sign a form validating his/her consent of the SWU to a sponsored person. This document/ process does not exist for international travel on UA.

As there is no established UA sponsorship process for intercontinental routes LH is not obliged to accept sponsored or third party SWU's on flights operated by LH.

I hops this addresses any issues surrounding the sponsorship or transferability of the SWU's

Regards
Alison

This is completely unacceptable and if you think this "lays this issue to rest", you have absolutely no understanding of legal obligations or proper customer service.

Your statement is so absurd that it would be comical if it were not such an insult to us as LH's customers.

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