My reply from Southwest:
Thank you for taking the time to contact us. We appreciate the opportunity to address your concern regarding one of the screening processes used by the Transportation Security Administration (TSA).
It's important to explain that the implementation of imaging technology was determined solely by the TSA and not by the airlines. The TSA has a responsibility to ensure the security of the traveling public. However, they also recognize that there is a delicate balance between privacy and security; therefore, imaging technology is optional for all passengers. Please visit the TSA’s web site for more information regarding this screening method.
As you may know, the Transportation Security Administration (TSA) is implementing new pat-down procedures at airport security checkpoints nationwide. According to the TSA, pat-down procedures are part of a multi-layered approach to security and are used on only a small percentage of passengers, mainly during the secondary screening process. It's important to explain that the TSA, not the airlines, is responsible for the screening process to ensure the security of the traveling public. Please visit the TSA's web site at
www.tsa.gov for more information regarding this and other security procedures. We appreciate your taking the time to share your thoughts, and we look forward to welcoming you onboard when your plans call for air travel to the cities we serve.
Sincerely,
Marco, Southwest Airlines
And the letter I got from Senator Bill Nelson:
Dear Mr. Wimpie:
Thank you for contacting me about the Transportation Security Administration’s (TSA) new "pat down" rules. I understand your concern that these procedures are too invasive.
While I was pleased to hear Homeland Security Secretary Janet Napolitano announce that the TSA will review these procedures and make changes as necessary, stopping terrorist remains the ultimate goal.
I will keep your views in mind if this issue comes before the Senate. Thank you again for taking the time to contact my office, and please do not hesitate to do so in the future.
Sincerely,
Senator Bill Nelson