Then don't give Delta Airlines any more of your business. I have done my part since 1999 in not giving Delta a dime of my business purely on how they conduct business.

If you want to go further, that's your choosing. But when you say "we," don't include me. While I am disappointed in the response Delta issued the OP, further action towards an airline beyond with our wallet seems pointless.

Are you going to walk in Atlanta and point out your displeasure with Delta? Salt Lake City? JFK? To me, if someone said to me their frustration was over a boilerplate response in a letter, yeah, I would shake my head and move on.

If you're really intent on change with the TSA, and are SERIOUS about doing it (there are a lot of internet tough guys in this forum, frankly), then contact your Congresscritters, contact your local airport authority, contact the media, organize and start a 527 group.

Good luck. Let us know what you will be doing.