Originally Posted by
CMK10
- The machines that sell CTA cards do not accept credit cards
The usual machines don't, but they have some that do. CTA's website says there is one at the Adams entrance to the Jackson stop. ie, it's quite possible that the agent could have told you to go a block north and you'd find a CC machine.
Originally Posted by
CMK10
- These machines do not give change
- The agent on duty came out of the token booth when we seemed confused and also refused to make change for us. What exactly is her position then?
They don't have a cash drawer, they're not sales, they're supposed to be customer service.
Originally Posted by
CMK10
- My Dad asked her why the machines didn't take credit cards and she shrugged and said "they do at O'Hare". Not very helpful
Unfortunately, they also have one at Union. If you're going through Union again, there's a machine near the Metra fare desks.
Originally Posted by
CMK10
- She also wouldn't let us put $5 on one card and share it between the two of us. So we bought an extra card then threw it out. Seems wasteful.
This is simply wrong information from the agent. You can absolutely use the same card for up to 7 people (gfunkdave is correct on the number). CTA calls it a passback and it's that simple. You use it, go through, then pass it back to your dad, he uses it. The system is smart enough to deduct 2 fares and not try to treat one as a transfer. You were given really bad information. On this alone, I'd suggest you contact the CTA and complain.
Originally Posted by
CMK10
Anyway, sorry to rant, it was frustrating. Luckily the rest of my visit was great.
Glad to hear it!