In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I was ticketed LGA-DCA-RDU last month and was pleasantly surprised that when my DCA-RDU flight was canceled I received both a phone call and an email about it. I've had a few occasions on other airlines where I wasn't notified until I reached the airport that this felt unexpected and appreciated.