Originally Posted by
ThatJohn
I'm trying to help out my folks, who are coming to NZ this January. The website insists on putting them in seats one behind the other rather than opposite (1A 2A or 1K 2K rather than 1A 1K and so on). Is this a known issue? Do I/they need to ring up?
Big thanks to Paul and the team for solving this issue! It's been working for a good few days and I have only one flight of four where the folks are not in 1A and 1K. So, thanks, folks. Hurrah for FT and the NZ website team.
--J