Originally Posted by
pinworm
Generally benign, yes. Frequently amusing, most definately. But exasperating quite often.
Usually my frustration arises not from one Kettle, but from the cumulitave frustration of Kettle after Kettle after Kettle. I fully expect to see them clog up security and grab my seat back as they walk back to their seat and stand at the airside outlet chatting with their families as dozens of other pax pile up behind them...but to go though it over and over and over several times a week becomes extremely irritating.
The more frequently you fly, the more beligerant to kettles you become.
Those of us who work in the travel industry (not just airlines) have it even worse. After seven and a half years of doing this, it's hard to not roll my eyes at and tell off stupid customers. Fortunately, I'm a layer removed from front-line work, but I still have to deal with them on a daily basis. I actually have one of my employees quitting next week because she's tired of dealing with Kettles (and DYKWIAs, for that matter).
I like the travel industry, but I don't think I could do front-line ever again.
Originally Posted by
Starwood Lurker
Thanks for not using Billy Bob as a pejorative.
Best regards,
William
R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Aha. I get it.
