I'd have to say that DYKWIA's and Kettles are slices from the same pizza in terms of wanton self-centeredness. Both think the airline owes them something. Yet the former expects something personal: special treatment, free seat in next class of service, compen$ation, and $o forth. Yet the latter takes things all too personally: ATC at ORD initiates flow control just to show the Kettle who is running the show. GA woke up that morning bound determined to give Kettle the worst possible seat on the plane. Connecting flight is cancelled for the sole purpose of causing Kettle to miss child's wedding. Humidity in the cabin is kept low just to dehydrate Kettle...