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Old Nov 29, 2010 | 7:40 pm
  #304  
Xiaotung
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20 Years on Site
 
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G, MAR Titanium, HLT Diamond
Posts: 4,197
Originally Posted by ajnz
Hi Paul,

I took NZ8421 AKL-NPE a week ago and it has not posted -- I tried to do an online claim for this but NZ8421 didn't appear in the tool as a valid flight.

Just tried tonight and I see the missing points tool is completely different from a few days ago and it correctly found and posted the missing bucks, and showed the PNR/ticket number it came from.

This is a nice improvement - the old tool had never worked for me at all!
A good sign of improvement. I notice there is a claim status column after the claim but how do we go back and check the status?
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