Originally Posted by
ajnz
Just tried tonight and I see the missing points tool is completely different from a few days ago and it correctly found and posted the missing bucks, and showed the PNR/ticket number it came from.
This is a nice improvement - the old tool had never worked for me at all!
I'm currently trying to make a claim for my AKL-LAX-AKL flights last week. The new missing points tool is used if you click the link on the top tool bar, however if you click the link at the bottom of your activity page it reverts to the old missing points tool.
Both of these appear to be as useless as each other, even though the new tool supposedly accepted my claim yesterday, flights still havent posted?
Ironically all my domestic flights using UA, CO, & AA posted to my accounts within 48 hours. Not sure why partner airlines should credit to accounts faster than flights taken on NZ's own metal?