Originally Posted by
hillrider
From a customer service perspective, I can't name a single "bigger fish to fry". The lack of a common standard is in my book the single most aggravating customer-facing aspect of oneworld and a competitive disadvantage vis a vis both other alliances. YMMV.
As I said, not that many people fly with so many baggages.
From an objective point of view, the alliance as a whole needs to improve its network. It doesn't matter how many allowance you got when they don't offer the flight you want. There's a major void in China and Southeast Asia. JAL and CX/KA can't cover that efficiently. Not to mention AA can't really cover the entire N. America either. Retaining LAN is also one of their top priorities.