Originally Posted by
Hartmann
I would like to know when United will actually have their IT department figure out how to differentiate between CO Plats and Golds for the UDU rather than just lumping us all together and going by last name.
Probably right after CO's IT department figures it out, too.
On a recent trip on CO my wife (1P with alphabetically "lower" name) got onto the waiting list right before me (1K). She cleared, I didn't. Folks here in this forum explained it with CO treating 1P/1K as equivalent and sort within them by alphabet.