Originally Posted by MBS PremExec

Folks, I have always found it best to write snail-mail to a VP (in this case VP of Mileage Plus). You receive a snail-mail letter in return from someone in their office.

I think this would be more effective than writing 1K or 1P voice. It's certainly what I'm going to do. It takes a few more minutes and costs $0.44 cents (or what, I don't know, what does it cost to mail a letter these days). But I have confidence in my voice actually being heard when I do the snail mail.