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Old Nov 14, 2010 | 10:32 pm
  #36  
Always Flyin
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Firstly, I was not gaining access solely based on my BA Emerald status. I was also a paid F passenger.

This is not an occasional issue. It is a standing rule that the lounge is only for JAL elites/passengers and that clearly violates oneworld rules.

I can assure you I had a firm discussion with the CX manager at the gate. When I arrive back home, I will follow-up with letters to CX (F passenger), BA (oneworld Emerald status), and JL (arrogantly ignoring alliance rules it agreed to).

Originally Posted by JALPak
CX does that at TPE lounge too (check the link I posted a while back).

JAL is simply expecting more JAL elites will show up and therefore not granting OW Emeralds access. I stand by the belief that airlines should take care of their own elites before their alliance partners'.

What would you think if you show up at a BA operated F lounge and was told you can't get in because it's filled with non-BA Emeralds flying other OW carriers who arrived earlier than you?

That's why I don't think CX nor JL did anything wrong at the TPE and HND lounge respectively. They are simply protecting their own loyal customers and put their priority above others.
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