Originally Posted by
inlanikai
Did you think about emailing them directly, assuming you are a subscriber, since this is such an important and timely question for you?
Thanks for the suggestions, actually not a bad idea.
EDIT: Just had an enlightening exchange with EF Customer Service. They took the time to explain the situation with awards etc. which is much appreciated. I think I've come out of it with more knowledge. haha Thanks EF.