Originally Posted by
Benjh
Please refer to the FAQ. We have discussed this many times over.
The short answer is yes, CO will bump you to your next elite level if you have bought a non-refundable fare that will put you over the treshold. The Key is to call OPSC (not the elite line!).
However, I'm pretty sure everybody's story is about a couple K miles, maybe 4 or 5k at most. 18k is indeed a big number. But non-refundable is what it is, so I'd give it a shot anyway. Or numerous shots (hang up, call back).
Thank you for this. I searched the forums and read a few threads but didn't catch it in the FAQ. I have a refundable fare.. which I paid up $50 for! I was hesitant, but i figured $50 wasn't bad insurance on the high fare I ended up paying for a peak December flight in November. This fare cancellation expires in 12 hours so thank you very much for this tip and posting out of the FAQ.