Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF LTG / P1 , LH LT SEN / HON, OZ LT Diamond +, Marriott LT PT, HH Diamond,
Posts: 15,149
I would try to contact LAN either in Chile (+56 2 687 2400)or in the US directly (1-866- 435 95 26). Also, if you can't call a particular 800 number it is always possible to use Skype which often works.
At least you have the missing bag report so that reference number should be of help. There is a fairly high chance that they will locate the bags and send them to you it might just take a while.