Originally Posted by
ExpertFlyer Voice
A GDS is the global reservation system system that airlines and travel agents use to book and manage tickets for air/car/hotels etc.
I understand that you don't want to have to specify the airline, but until UM corrects the problem on their end, you do, and there is nothing to improve or fix on our end that will make that happen. We can't show what we aren't given from the result of a request.
You said yourself "Looking at "normal" web sites selling tickets, Air Zim is not available." Well, that's something they need to fix, we can't fix it for them. It's a problem that they need to fix on their end that is causing both issues. You should express your displeasure with UM directly.
Ok, fair enough, but the fact is that EF can retrieve the information if I know the airline code. So the information is indeed available.
I'm not a programmer but in my simple mind, it should be possible to search flights departing JNB and arriving BUQ without the need for a customer to specify an airline code. I don't mind if it searches multiple GDS. I only know that I can get the info if I provide a specific airline code, this shouldn't be necessary.
I do understand that it must be almost an impossible task to cover 100% of the many thousands of airlines out there, especially when it comes to countries in turmoil. But in this case, it seems to be possible.