Originally Posted by
Lobengula
Thanks for the detailed answer ^
However, as a traveller I don't know what a GDS is. All I know is that I want to retrieve a list of available flights between point A and B.
As I see it, EF is able to give me the answer if I can provide the specific airline code. This is where I think EF can be improved, the information is there. I shouldn't have to provide an airline code. EF should understand that I want to go from A to B and give me a list of flights.
I don't care if it retrieves the data from GDS 1 or GDS 2.
A GDS is the global reservation system system that airlines and travel agents use to book and manage tickets for air/car/hotels etc.
I understand that you don't want to have to specify the airline, but until UM corrects the problem on their end, unfortunately you do, and there is nothing to improve or fix on our end that will make that happen. We can't show what we aren't given from the result of a request.
You said yourself "Looking at "normal" web sites selling tickets, Air Zim is not available." Well, that's something they need to fix, we can't fix it for them. It's a problem that they need to fix on their end that is causing both issues. You should express your displeasure with UM directly.