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Thread: 21,000 onepass for checking account
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Old Oct 28, 2010 | 6:45 pm
  #1641  
Marathon Man
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Join Date: Nov 2002
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Originally Posted by superspudbucket
I applied for a personal and biz account in 2009 got the miles, close both accounts around July 2010. I just tried open a new personal account online and got the message

"Our system shows that you are an existing customer. Please click "Return to Application" and provide login information to proceed."

Any suggestions. I've looked but can't find this issue listed elsewhere. Any suggestions would be great.
maybe it's like when citi closes an acct but the name of it still shows up online in your linked accts.

My suggestion would be to call the chase web team and go from there. Regular CS can connect you with them too. Have it removed and noted as such --effective in July

good luck!
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