SEA Renaissance "Platinum Pass" and "Elite Loyalty Ambassador" Programs.
Received this via email today re: an upcoming stay at SEA Ren. Wonder if it's specific to this property only or if it's something they're going to roll out across properties?
"Dear SkiAdcock,
As one of our most valued guests, we wanted to personally thank you for making the Renaissance Seattle Hotel your destination of choice. We look forward to your stay with us and sincerely hope that you are completely satisfied with our level of service. Our staff is delighted to serve you 24 hours a day to ensure that you are well taken care of.
As part of your benefits as a Platinum Elite Marriott Rewards member, you will receive your preferred bed type, guaranteed access to our concierge floor, and 500 Bonus Points or an amenity of your choice.
In addition to all of our new enhancements here at the Renaissance Seattle Hotel, we are pleased to offer an exclusive feature for the benefit of our Platinum Elite members. It is called Platinum Pass and this VIP service allows you to bypass lines at the Front Desk.
If you provide your anticipated arrival time, cell phone number, and method of transportation on XXX, a Hotel representative will call you within 30 minutes of your arrival time to coordinate meeting you in the lobby with your room keys. All you will need is your ID!
If you would like information on transportation from the airport, please contact our hotel concierge between the hours of 6:45am-11pm (Pacific Standard Time.)
Once again, thank you for choosing the Renaissance Seattle Hotel. Please do not hesitate to contact us with any questions.
Best regards,
Renaissance Seattle
Front Office Management
515 Madison Street
Seattle, 98104"