Just a quick question regarding CX Customer Service:

This little beauty was a guest in my J Class Scallop Salad starter on CX889 YVR-HKG on 23rd September.



I obviously pointed it out to the crew but also sent comments to CX Customer Relations via cathaypacific.com. Would this normally generate an automated response to my email address to confirm that CX have received my comments? None was received and I have had no other response yet.

For the record my communication to them was in the form of 'I think this is something you ought to bring to the attention of your suppliers' rather than any form of demand for 5 millions miles and an F Class ticket to the moon.

It would be nice to receive an acknowledgement.

ps I obviously haven't mastered the uploading of pictures to flyertalk posts!