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Thread: Why Does Hyatt Deduct Points For Award Stays Immediately But Never Refund The Points?
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Old Oct 25, 2010 | 2:03 pm
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ctownflyer
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Originally Posted by Sweet Willie
has something changed? I haven't canceled an award recently but as of earlier this year, I was able to cancel an award online and the points always went back into my acct.
Yes, when they stared pulling points at the time of booking they stopped letting us cancel online.
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