FlyerTalk Forums - View Single Post - upgrades on UA flights-how are we notified?
Old Oct 25, 2010 | 11:34 am
  #7  
Critic
 
Join Date: Nov 2009
Location: Between EWR & PHL
Programs: UA MileagePlus dirt (former hard-way Silver); AS Mileage Plan MVP; Hilton Honors Silver
Posts: 1,586
Originally Posted by mybagfits
So i called united but since i am dirt with mileage plus, i got their over seas call center and they had no clue what I was talking about. They asked me if I was interested in joining mileage plus and starting talking about how i could earn free trips

I imagine we can't call one pass elite line?
I had the same issue initially - the agent I spoke to in their Indian call center tried to tell me that because I'd already been moved to E+, I'd already received my 'upgrade'. I had to get real specific, use the term "UDU" over and over, and even mention October 12 a couple of times before he got it. By the time I'd gotten through the Hertz pitch at the end of the call, my res was showing "Upgrade: Pending".
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