Interesting problem
Hey guys and gals,
A co-worker of mine just spent basically the whole month of august and september at the Hilton Houston NASA Clear Lake. Here is the problem there was a guy with the same first name and practically the same last name there. After returning from the trip he realized this mistake and tried to contact someone at hilton and they said there was nothing they could do (the man wants his points since work through him in a hotel for 2 months).
An additional piece of information is that they did charge my co-worker's CC but credited the other guy his points since the name/address on the receipt is the other gentleman.
Is there anything my co-worker can do? Thanks
Shedbasher