I can't help but be reminded of a story from years ago working in semi-mgt at a large supermarket chain. A good regular customer came to the store office to report that she allowed her shopping cart to get away from her and it dented a car, and wanted us to turn in an insurance claim. We told her that the there was insurance for things that the store was at fault for, not things YOU are!! Amazing that people think they can just damage anything in sight, and expect someone else to pick up the tab!

Just a side note . . . A friend of mine here at PIT who works for US in baggage handling - his unofficial title was "Senior Bag Smasher", so I thought this thread was going to be about employee stuff, of maybe similar to the "We Were Gate Agents for a Day" thread!!