Originally Posted by
bucketlist
...
REQUEST:
Would people who used the secure message route advise if there was any grief compensation (so we'll know if if is better to call or send an email). ...
Over the past four years have used the secure message system twice for later/delayed EQM posting and once fo 1K fee credit. Have never received or expected "grief compensation."
Have never use the phone system, so don't know about that.