A FlyerTalk Posting Legend
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 49,106
It's pretty hard to prepare a special needs person when you can't even prepare an able-bodied person on what to expect. The information on the website is unreliable (NEXUS, for example, and requirements for infant food, medical exemptions). So how do you prepare a special needs individual, even someone who is mentally competent but physically handicapped, when you don't know yourself what you will encounter? Belts on? belts off? full body open-palm frisk? Wanding? Barking? Stay in wheelchair or be forced to argue to defend right to do so?