Originally Posted by
gsoltso
Again, from what I have read and been told, what you have been describing and what actually is supposed to happen are different. I am sorry that I can't go into detail or give more info on the steps or specific protocols, but know there is a difference in what is being described. Have you contacted TSA HQ directly about what has happened? If not, I can post you the info for contacting them for you if you need. Please do not take this as a brushoff, but there really is nothing I can do for you in my capacity as a frontliner. If you feel that what has happened to you is inappropriate, please contact TSA HQ. (also, it is not a matter of not believing you, it is a matter of having different information as to what is supposed to take place and what you are saying is actually happening to you)
Just to be clear, I am well aware that you can do nothing to help the situation that I am subjected to quite regularly nor did I expect that you could. I can also tell from the info above that you have little or no knowledge about the protocol for screening of passengers entering the U. S. from Canada. And it is quite obvious that you have absolutely no idea who even does the screening at pre-clearance check-points.
Perhaps you think that your "I have different information than you do" answer is impressive to those reading along but, in fact, I would bet that I know more about this issue than you do. It's time to do your homework...