Originally Posted by
TSORon
After more than 3 decades of airport security, and nearly 8 years at this level, people know the basics of what’s going to happen at the checkpoint. There should be no real surprises, after all we have the internet, the TSA web site, places like Flyertalk and other web sites dedicated to the traveling public, a whole plethora of information available to you the passenger. If you are surprised by what happens at the checkpoint then you didn’t prepare.
No, its not because of their disability, its because of their decision.
Please do not cite the website as a reliable source of information. TSOs and supervisors have rejected website info as 'not updated', including print outs. And even Mr. Pistole acknowledged the disconnect between the information on the website and the experience at the airport when he acknowledged that NEXUS cards aren't being accepted as valid ID when they are, in fact, valid ID. Further, as we have seen before, a given airport may choose to do 'extra' things that are never on the website.