FlyerTalk Forums - View Single Post - No way of making a complaint directly to OW?
Old Sep 30, 2010 | 10:57 pm
  #13  
DownUnderFlyer
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Originally Posted by Kiwi Flyer
AA are far from infallible. It took them over 100 days to arrange a refund for me.
Of course. Any US based airline will try to hold on to the money for as lonf as they can. This is happening by design, not incompetence.
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