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Old Sep 28, 2010, 6:42 pm
  #7  
ande777emt
 
Join Date: Jul 2010
Location: ORD & MKE
Programs: Airlines: UA-CO, NH, AA, and DL Hotels: SPG, Accor, PC, and Marriott
Posts: 1,827
I'll also say hats off to the most professional men and women in the industry.

I started flying CO occasionally when I was in my late teens and CO and NW were partners. I was always fairly satisfied with the treatment I received by both carriers.

I noticed differences once DL took over and I my first post-college job involved travel, much of it with UA. I have flown mainly UA, DL (ex-NW from MSP) , and some AA in the last year in a half.

I began to notice the differences earlier this year once I had some CO re-exposure. CO has tried (compared to DL) put forth the customer being one of the last mainlines to eliminate food services and charge for bags. The service has always seemed to be fairly consistent and top notch (at least ex-CLE and IAH, where 90% of my CO flying has been).

The OP comments are my mutual feelings as well. As (now) a primarily loyal *A flyer, I can only hope that the CO attitude, culture, and consistency carry over to the new UA in Chicago.

Good bye Continental and a likewise Thanks Again!
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