Originally Posted by
alqasimk
I lost a bag with the between DXB - HKG
When I arrived HKG (no transit) it wasn't there...
I stayed a week in HKG and was calling daily with no luck!
Last day on Airport when I got my boarding pass I thought why not passing to Lost&Found of HKG airport! And guess what! My bag was there!
How come no one bothered to check there, it had all the tags and information, I really don't know whos mistake is it but EK didn't do job the proper way and they weren't looking for it when they were saying they are!
You may wish to consider contacting Jardine Aviation Services Limited (JASL), the ground handling agent for EK in HKG. Their CS skills are pretty good and should be able to help.
http://www.jasg.com/eng/index.aspx