Originally Posted by
BobbySteel
The aircraft is the same, but in different places I get different levels of specificity.
I.e., on flight info, it shows 777 (true). On the seatmaps on the mobile seat, it shows 77N (which is of course a 777 but a subclass).
This is because when the airline files the Flight Details information with the GDS (which is also returned for availability queries) it files a generic equipment code. Whereas a seat map query gets all of its data in real time from the airline host, where they may return a different equipment code then the one originally filed.
Originally Posted by
hillrider
Apparently ExpertFlyer's non-mobile seatmaps omit displaying the aircraft information, which the mobile site does. BA is one of those airlines that put a IATA generic aircraft code with schedules and availability, but displays a configuration-specific aircraft code (of their making) with their seat maps.
The regular site has always displayed aircraft information, still does. The problem is that we didn't have the equipment codes 77C or 77N in our database and the seat map search on the regular site does a look-up on the codes to display the aircraft name. The mobile site however just shows the returned equipment code to save space.
We just added the two equipment codes to the database so problem solved. If anyone finds another equipment code that we may have missed, send us an email to
[email protected] and let us know so it can get added faster, thank you.