Originally Posted by
NordsFan
What in heaven's name are you insinuating by your choice of words ? Some kind of ungodly "conspiracy" to hold back lifetime mileage info ?
OMG.....
No I think you miss the point, its AC/AP incompetence, not conspiracy.... they are still trying to decide who should send the information, and how to get the information customers are asking for, and who's paying
Perhaps they left the job up to our "Hero" Lise Fornel.
Just like Aeroplan sending out the first messages saying JAZZ miles were not included when AC said they were
Everyone is covering their a**