Thanks for the reminding!
I know chase.com was down for >24 hrs so went to branch after .com is back up. The problem is at the branch the system won't allow banker to use the coupon code (got an existing account error) and at home I don't have a debit card with enough money (at least not till tomorrow since I just repump my wellsfargo account last night, haha) to fund it online myself. Online did take my coupon and showed 15k bonus.
The banker was super nice and called internal support for help. Was told that they treat account within 90 days as "existing". I guess that's just BS from 800 since online did take my coupon and showed 15k bonus. He even called his manager and call me at home afterward offering to push through somehow. I guess that's because I opened Chase Biz account for CO this weekend, haha... I was told since I have biz account now I should have some perks on personal side (something like premium account free).
Seriously, he was very nice and I do want to him to get his bonus if there is a way. Does anyone know? I just recall frugaltravelguy mentioned this banker bonus somewhere on his blog but don't recall the details. Who knows what good banker relationship will bring you down the road. Never burn a bridge unless you have to.
Originally Posted by
Happy
Chase has system issue since Monday evening. The outage lasted thru the whole Tuesday and it has been on and off today. They finally said it was due to a 3rd party data base that has corrupted the system and the recovery process takes a very long time...
We were planning to go to the branch yesterday and then found out the online outage so decided to wait till the system being fixed. Today the system was still down in the morning and up / down many times in the afternoon.
It may be because of this, you are still being treated as existing customer by the system as now the data base is reloaded from days before...