Join Date: Oct 2007
Location: Catania, Sicily(CTA)/South Jersey (PHL)/Houston(IAH)/Red Stick, La.(BTR)/airborne in-between
Programs: United Plat (1MM), AA ExecPlat, ITA/AZ Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG gold
Posts: 3,860
Dollar running credit checks for thrifty rentals on debit cards-info wanted
Hello,
At ELP last weekend I rented from Thrifty for one day and promptly Tuesday morning a hard credit hit shows up on equifax (I have monitoring system) from Dollar. Upon calling I was told it was because I paid with a debit card.
Ok, bad on me as I wasn't really paying attention and I did give a debit card instead of a credit card (they are coloured similarly) and I know most car rentals hold more on a debit than credit card.
Well according to the dollar phone rep I called they run credit hits on anyone using a debit card and if you are not at least at 680 they will not rent to you? (I am over 680 and did of course rent the car). I was told "it was explained to me" but it wasn't, and I was told it was on the rental jacket. I cannot find mention of the credit check on the rental jacket. While the single hit will stay for 2 years, it should not affect my credit in a bad way, it is just the fact they did it without my tacit approval that bugs me. I want to warn my employees and send them to other companies if needed due to this policy.
Anyway, rant over but could someone please direct me to where I can find a copy of that policy?
I did search but couldn't find anything (though search has failed me before here). Any help would be appreciated.
Ciao,
FH