FlyerTalk Forums - View Single Post - Compensation for 8 hour delay with easyJet

Sep 12, 2010 | 4:44 am

#4

lhrworker

Join Date: Oct 2003

Location: United kingdom

Programs: BAEC, SPG Gold, Marriott Gold Elite, Hyatt Gold Passport, Tesco clubcard!

Posts: 701

Quote:

Originally Posted by tom139

Hi all

My parents were delayed over 8 hours yesterday on a flight to PFO with easyJet. At check in they were told about it and were given £6 and access to the Servisair lounge. IMO this wasn't enough so I looked online
and it said on a guide that compensation of €400 was due as it was over a 4 hour delay and over 1500km under EU261/2004. I rang them and they said nothing was due and they did more than they had to and I was wrong.

Am I right or wrong?

Thanks.

You didnt put what the delay was down to....

If it was technical then they will probably try and get out of it.

To get the compensation, you would have to write into easyjet to get it anyway.

Draw up a letter asking them what the delay was for and why and then ask them as per EU regualtions for the compensation.

if you dont get anywhere with them or their answer is unsatifactory, then go to the air transport users council. They are mediators.

http://www.auc.org.uk/

Reply