AC has no reason not to get you your totals. it might be just a timing thing.
Since AC does not go to India who did you punish?
I received another update that they are somewhat overwhelmed with requests.
For reference, the official query mailbox (I assume I am allowed to share!) is:
[email protected]
As for India, I would normally take AC from YVR to FRA and then LH. This time I am going via Asia.
Ckc