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Old Sep 9, 2010 | 9:59 pm
  #218  
Air NZ Online
Company Representative - Air New Zealand
 
Join Date: Apr 2010
Location: Auckland
Programs: NZ
Posts: 106
Originally Posted by wayoutwest
When are you going to get the multistop engine in tune with the new fare structures?
Not only is it cheaper (try HKK/SYD via AKL on 14/12 rtn 17/12) to book a multistop, I undestand that you get the Works fare - same Works fare on basic site is $40 dearer than going as a multistop.
Realise that not everyone has to do multistop, but you are not giving people any choice when they do book.
Its on the list. There are several new features to the new booking engine which we want to ensure are working right and over time we will monitor feedback from you all aswell as our contact centre support team and further user testing.
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