FlyerTalk Forums - View Single Post - Royal Caribbean Problem
View Single Post
Old Sep 9, 2010 | 6:38 pm
  #67  
SPEIDEN
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: May 2005
Posts: 53
Royal Caribbean Problem UPDATE

Hi

It has been awhile since this post started but I wanted to tell you that RCL came thru. I called and explained the problems that we had on our cruise. I told then that we had sailed with them four times and in order for us to sail with them again we felt we should be compensated. I told them a 25.00 on board credit would be great I was very polite and said even if they did not feel that we should recieve compensation please look into the pursers desk crew on that ship.

I recieved a phone call telling us that we would be getting in the mail two 50.00certificates to use on our next cruise with RCL. I was very disappointed at the begining of all of this because I felt RCL did not care about the problems that we encoutered but am glad to know that I was proven wrong.

Now just have to decide where to go on our next RCL cruise.
SPEIDEN is offline