Originally Posted by
worldctzn
Anyway it was fun watching you "CO Lovefest" poster boys in action the last few days. Turns out that CO replaced my damaged bag with a BRAND NEW SHINY one. In addition they are also looking into reimbursing" me for my gas, tolls and parking to the airport.
Perhaps I should apply for "CO Lovefest" Membership now !
See you all again - the next time I have a DAMAGED Bag !
PS: I promise to make that video and show off my new shiny bag in that video clip as well
So driving to the airport did the trick, like the helpful people here suggested? Glad to see you followed option #1, while also partaking in option #2.
Next time you have a DAMAGED bag, there is no need to post here. We will all just reply with CO's policy, then you will get angry, end up doing what people said you had to do (e.g. go to the airport, have your bag inspected, and make sure it is covered by then), get your bag fixed, and yet again accuse us of "CO Lovefest". Just save yourself the trouble now that you know the steps you need to take, and take your bag straight to the airport.
Please update us if you are able to have your fuel, tolls and parking refunded. That would be helpful information. :-:
Glad to see you did not have to resort to duct tape.
Welcome to Flyer Talk.