I paid the going rate for the 1st night, then used points. I wasn't impressed. I did get the junior suite upgrade, which to me is like a larger room. I don't like the word "suite" used unless there is a separate living area, it's just a quirk of mine.
The view of the mountains is nice but the rest of the view disappoints. I can see a cemetery, a bank, a car lot- it's so weird to look out and see the lovely mountains and then look down at junk. But I don't think any hotel in Anchorage is going to have a great view.
The SPG program here is spotty. They had no water in the rooms and I stayed on a SPG floor. I did go down and ask about water and was given a bottle on the day I checked in from the gift shop. The next 2 days there was no water.
The lounge was okay, nothing to write home about. 2 hot appetizers and a variety of soft drinks. I grabbed a bottle of apple juice the 1st night and never went back.
What surprised me was that the room service is not open in the afternoon, just for breakfast and dinner. And there are no in-room movies. That surprised me. I stay at a lot of Sheratons and I can't remember one without that feature.
The hotel is really busy, though, so maybe that's why the rates were so high. That and it is summer, despite it being in the 50's, LOL.
I don't know, I didn't like the no in-room movies, and I would've preferred a real suite upgrade, but it isn't horrible. I mean, I liked Captain Cook Hotel much better, but I don't get free nights there. I guess I'd stay again, if I needed to use points or free stays. I would prefer to stay elsewhere, but those points are helpful. I guess I can't complain about a free room. And the French Onion Soup in the restaurant was yummy.
The junior suite is nice if you're staying alone, but I would've have wanted to share it. The fridge was nice, the bathroom was teeney tiny. The Spa was okay- but nothing special. It's a typical category 3. I'll likely try the Hilton before I come back here, though. Maybe they'll UG me to a real suite. Then again, maybe not.