FlyerTalk Forums - View Single Post - Keep taking CX after getting DM?
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Old Aug 26, 2010 | 4:47 am
  #14  
flyhighhk
 
Join Date: Nov 2009
Location: Hong Kong
Programs: CX DM, CO Gold
Posts: 13
Originally Posted by Cathay Boy
Many DM and GO would take their biz elsewhere when they requalified and realize they either don't have enough to move up (GO) or like the OP asks the question what's the point of sticking with CX (DM). There are many options CX can have to keep the DM/GO flying with them.

1) U/g vouchers
2) Bonus tier miles
You are right, Cathay Boy. I need to do a RTW in business and I am choosing Star Alliance to get the air miles. If CX made the "extra" miles worth more, I might have stuck with oneworld. For example, if they offered lifetime membership like they used to and AA does, I would fly on CX/oneworld whenever I could.

That said, miles to get elite status are not the determining factor all the time. CX does treat us nicely at the airport and on board, and I know if anything goes wrong CX will be more helpful. So I will still fly CX/KA on routes where the competition is bad, e.g. all mainland cities, Jakarta, Manila, Johannesburg, etc. And even for places with more choice, like Singapore, London and Tokyo, after a hard week on the road, I always feel like I'm already back home in Hong Kong and can relax the minute I step on board a CX aircraft. On other airlines, no matter how nice they are (objectively I do think SQ has better seats and food and excellent service too), I still feel like I am overseas. So sometimes it's worth it just to get home sooner as it were.

But I digress, and I certainly don't mean to sound like a CX advert. They are definitely losing a significant part of my business by not making the "extra" miles worth more.

Last edited by flyhighhk; Aug 26, 2010 at 4:56 am
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