On Tuesday, I received a letter from United Airlines concerning the Washington-Chicago ID saga. They said that I never should have been treated the way I was, that they will pass the comments on to the appropriate people, and they are profusely sorry. In addition to that, they sent me a $75 dollar voucher good on UA USA/Canada flights, which I think is fair compensation for what I have endured.

The best part is that there are no blackout dates, so I might use it for Thanksgiving...