Originally Posted by
maokh
Maybe I should also add that when i say 'broken', i really mean its almost never ready for a user to come up and push a pancake button during the hours indicated. Agents have been able to fiddle with it for other issues to get it to work. Its like a finicky printer that gets random paper jams and requires paper to be loaded....except unlike the office, i cant really fix it myself.
Y'all know that the fact that this thread has reached six pages means it should probably be in the FT newsletter, right?
As a side note, a short story from earlier. My wife and I walked past the BR on our way to D7 in SEA this afternoon, and I'm telling her about the pancake machine (even called it a game changer), and she's laughing at me, and I'm like..."what? it's awesome. I don't see you having free pancakes at 6am on a Tuesday in the airport."
Needless to say, she has warmed up to the idea and I think is a little jealous of my travel habits, if only for the ability to get pancakes - not the volume of flights I take.